Terms Of Purchase

These Terms Of Purchase govern every order, transaction, sale, and product purchase completed on our website. When you complete the checkout process and submit an order, you confirm that you are at least the age of majority in your jurisdiction, that you have authority to use the payment method you provide, and that you accept and agree to be bound by all terms within these Terms Of Purchase. This document is used together with our Terms Of Use, Privacy Policy, Shipping Policy, Refund Policy, and Customer Service Policy, and all these documents form the full agreement between you and us related to your purchase. If you do not agree with any part of these Terms Of Purchase, you must not place an order on our website. These terms apply to every purchase of our blankets, weighted blankets, pillows, pet products, candles, accessories, gift cards, and all other home goods sold on our site. Every checkout submission confirms your acceptance of all terms in this document.

All products listed on our website are offered for sale subject to product availability. We maintain inventory for all items in our store, but stock levels can change quickly due to high demand. Our signature blankets and seasonal collections may sell out rapidly during promotional sale periods. We reserve the right to limit purchase quantities of any product, refuse service to any user, or cancel confirmed orders at our discretion. Common reasons for order cancellation include product stock depletion, detected fraudulent payment activity, errors in product pricing or product description information, violation of our Terms Of Use, suspected resale activity, or shipping restrictions to your destination address. If we cancel your order before shipment, we will issue a full refund back to your original payment method. We will notify you of the cancellation through the email address you provided at checkout. We are not obligated to fulfill orders that are cancelled for the reasons listed above.

Product prices displayed on our website are subject to change at any time without advance notice. The price you are charged for your items is the price shown on the website at the moment you complete your checkout and submit payment. We make every reasonable effort to ensure all product pricing, fabric descriptions, product specifications, size charts, and images are accurate and up to date. However, human error or technical issues can occasionally create mistakes on the site. If we discover an error in pricing or product information after you submit your order, we reserve the right to contact you to correct the error. You will have the option to confirm your order under the corrected information or cancel your order for a full refund. We are not obligated to honor incorrect pricing caused by website errors, technical glitches, or typographical mistakes on product pages.

All payments for orders are processed in United States Dollars. You are responsible for any currency conversion fees, foreign transaction charges, or bank processing fees applied by your own bank or card issuer. These bank charges are separate from our order charges and are not covered by us. Your payment must be fully authorized and successfully received before your order enters the processing queue. By submitting payment information, you represent and warrant that you are authorized to use the payment method, that all payment details you enter are accurate, and that sufficient funds are available to cover your order total. We use fraud screening tools to protect against unauthorized transactions. We reserve the right to hold, delay, or cancel orders that trigger fraud review alerts until identity and payment ownership can be verified. We may request supporting identity documentation for high-value orders or orders flagged by our fraud prevention system.

After successful payment authorization, your order will enter processing for 1 to 3 business days. Once dispatched, estimated delivery transit time is 6 to 12 business days. We provide worldwide free shipping on all orders and cover all duties, tariffs, customs fees, and import taxes associated with your shipment. You will not receive any unexpected customs or delivery charges when your package arrives. The risk of loss, damage, or theft of your products transfers to you once the shipping carrier completes delivery to your provided shipping address. You are responsible for entering accurate shipping address details during checkout. If your package is returned to us due to incorrect address information provided by you, you will be responsible for additional shipping fees for reshipment. We strongly recommend reviewing your shipping address twice before submitting payment.

We work to ensure our product photographs, descriptions, fabric information, and ingredient details are accurate representations of our products. However, minor variations can occur. Differences in screen display settings, monitor color calibration, lighting during product photography, and small batch manufacturing variations may lead to slight differences between the image on your screen and the physical product you receive. Fabric color can look different under warm indoor lighting versus natural daylight. These minor visual differences do not constitute product defects. We update product fabrics, stitching details, and packaging occasionally as part of our quality improvement process, and packaging design may change without prior notice. We will always update the product information on our website when product materials or construction change.

All products purchased from our website are intended for your personal household use only. You may not purchase our products for resale, commercial distribution, wholesale resale, or any other commercial purpose without our explicit written permission. Any orders placed with intent to resell the products may be canceled, and we reserve the right to restrict future ordering access for customers engaging in unauthorized resale activity. Bulk orders intended for commercial resale are prohibited unless you have entered into a formal wholesale agreement with our business. We actively monitor for large-volume orders that show signs of resale, and we reserve the right to limit purchase quantities to prevent bulk resale.

If you receive items that are damaged, defective, or incorrect, you must contact our customer service team through our contact page to file a claim. Claims must be submitted within a reasonable period after delivery. We will review your claim and supporting photos, then offer a resolution including replacement, full refund, partial refund, as appropriate under our Refund Policy. All claims are processed following the rules laid out in our Refund Policy. We will require photographic evidence of damage, defects, or incorrect items for all claims. Claims submitted without supporting photos will not be approved.

These Terms Of Purchase are governed by the laws of the United States. Any dispute arising from your order or purchase will be handled in accordance with applicable law. If any clause within these Terms Of Purchase is found invalid or unenforceable, the remaining provisions will remain fully valid and enforceable. We reserve the right to revise and update these Terms Of Purchase at any time. Updated terms will be published on this page. Your continued placing of orders on our website after publication of changes means you accept the revised Terms Of Purchase. If you have any questions about these Terms Of Purchase, please contact us through our contact page.